00:44 29 May 23
Paul and Ernest went above and beyond for us today. Thank you!
00:03 15 May 23
My car broke down in Milford, DE going to Norfolk, VA on a Sunday. I used USA to get a tow truck to tow the car to a Firestone 25 minutes away to "maybe" have it fixed the same day. The tow truck operator, Cody, called me and said he'd hate for us (myself, my wife, and a friend of ours) to be stranded if the Firestone was unable to fix the car the same day and offered to tow the car and drive us 3 and a half hours back to Norfolk.He was incredibly pleasant, made nice conversation, and was a great operator. If you are in their area and need a tow, I would absolutely recommend them! Thanks again Cody!!
15:42 08 May 23
4 Points was prompt, knowledgeable about Vintage cars, friendly and flexible. I hope I'm never towed again because of a roadside breakdown but if I am I want Cory and 4 Points!
00:29 30 Apr 23
Had the best experience with this company! Came to visit my sick grandfather, so I was already feeling low. I mistakenly left the headlights of my truck on for 4 hours, which then drained my car battery. Plus it was an extremely cold and rainy night. Within 40 min of my request for assistance, a nice man named Cody showed up, identified his self and kindly asked if I was OK. He then proceeded to walk me through the process as he gave me a jump. I felt a lot safer than I had previously, plus he had truck runnimg in less than 10 min. Thank you so much for your help!
17:47 08 Apr 23
Highly recommend. I’ve never had to go through the process of having to get a tow before today and Scott made this quick and smooth! He was professional, friendly and arrived quickly. Hopefully I won’t need this service again but If I do this will be my go to company. THANK YOU!
17:17 02 Apr 23
This towing company was quick and professional. Came within 10 minutes. Took care of getting it to the dealership and even took care of the needed paperwork at the dealer drop box. I would recommend them wholeheartedly. Reasonably priced!
14:40 27 Feb 23
Very nice people and good job
18:25 14 Feb 23
I put in a request to be towed, through my insurance company, and was given a reasonable wait time of 45-75 minutes. Scott called and was at my location within 10 minutes. He was so friendly and got the job done quick! I highly recommend your company and Scott. Thank you!
16:15 12 Jan 23
I just want to say, GREAT Service . My second time to use them.He towed my Jaguar to the shop as if it was his own.Thank, Cody .! You did a GREAT job.Customer, Dennis. 12/26/22
16:35 15 Dec 22
My tow driver‘s name was Scott, this man sis an above and beyond star employee! Let me first say that he got to me in a matter of 10 to 15 minutes after sending the call. From the moment he got out of the truck, he greeted me with a smile and a handshake which is exactly the kind of energy that you need in these hectic moments. Never did he make me feel like a bother as most tow company’s do. He went out of his way to specifically park my car in a tight parking spot at my home, his driving skills are impeccable might I add. He cares about his clients and you can tell just by his morals. The prices of this company are extremely competitive, In other words you will be extremely pleased with them. As I stated before this man Scott is skilled at what he does, all while making you feel comfortable and making you feel secure. I cannot stress enough how important this is in a moment where your car has broken down somewhere. I just want to thank Scott and 4 Points Towing as a whole I think you guys represent what other towing companies should be. Thank you Scott, I will never be calling another company to come help me in a jam. It will always be Four Points Towing for me!
11:05 05 Dec 22
23:22 25 Nov 22
Robert notified me by phone when he was 5 minutes away, which was about 25 minutes ahead of the estimate roadside service gave me. He was courteous, efficient and professional. Made sure my vehicle was safely secured to the towing platform.This is my first experience with 4 Points, but I'd have no reservations about calling them again or recommending them.
19:28 21 Nov 22
Bruce was awesome he arrived extra early and got my tire changed!!! Very pleasant and well mannered💪🏾❤️
21:37 12 Nov 22
Great people run this company. Quality of work is 5 stars.
20:48 10 Nov 22
Today, I had to call for roadside assistance due to my car having mechanical problems. 4 Points Towing came at the exact esitmated time. Scott, my serviceman was very courteous and helpful. He even gave me a short and concise lesson on the art of car and truck towing. I am so thankful that my insurance company dispatched 4 Points Towing. I will be sure to refer them to all of my friends and family who are around this are. Keep up the great work. You are a blessing.
04:41 30 Oct 22
These guys are really good. I had a really rough time when my car broke down on a highway. I called emergency to get myself out of the highway and the next day when 4 points came, they were flexible enough to pick up my car key on the hotel so i didnt have to uber to the location. I was glad my car insurance matched me with this company. Things went uphill after that rough night. 5 stars 🌟 to these guys
22:00 21 Oct 22
15:55 05 Oct 22
My door was locked and i was panicking a bit, im from new castle and was stranded at the deltech campus in dover an hour away from home not knowing how to access my vehicle, i dont normally rate businesses unless it was an above and beyond expirence , before i could finish my sentence one of the guys that got out of the truck knew exactly what to do as he opened my back door, i was stunned that he knew exactly what was wrong before i could finish my 7 word sentence, they had professionalism the whole way through, from the initial phone call to the follow up call for directions, they sent me off with a farewell and good luck…i believe the guys name was chris, idc how much he makes per hour he DESERVES A RAISE!!! I HIGHLY recommend 4 points for your towing and roadside assistance needs in central delaware (and their covered by insurance roadside assistance programs)
21:15 03 Oct 22
Erest showed up at Wawa when I had just locked me keys in my car with my phone and he was so kind to me and opened my car with no problem he was seriously the most help ever
22:09 27 Sep 22
Excellent service, arrived faster than I expected! Recommend to anyone
19:21 25 Sep 22
19:15 25 Sep 22
He was professional and made sure nothing happened when he was loading my vehicle.
[email protected] Houston1
14:01 25 Sep 22
Awesome fast friendly 😎
23:23 24 Sep 22
15:19 24 Sep 22
15:18 24 Sep 22
19:54 22 Sep 22
16:47 22 Sep 22
22:41 21 Sep 22
20:58 21 Sep 22
Randy was great. He arrived when he said he would and even checked out the car before putting it on the truck. He gets an A+ in my book.
23:21 12 Sep 22
18:26 08 Sep 22
17:06 08 Sep 22
Ernest Radick went above and beyond. His interpersonal skills got me through a stressful event smiling. Thank you for your help and kindness!!
00:41 07 Sep 22
Great company. Thank you!!! I called for a tow. My truck would not start. I got a text that said could be up to 65 minutes. Then Scott called and said “I’m on my way. I’m 5 minutes out. “ Thank God! He was quick and polite. He brought the truck home and put it where my husband asked him to. I’m saving your contact info in my phone. AMAZING SERVICE! He went above and beyond. Thank you Scott for making this a positive experience.
19:32 04 Sep 22
19:05 04 Sep 22
Responding quickly and was able to get me back in my car in no time! Even on a holiday weekend.
15:29 04 Sep 22
Very friendly and helpful
14:39 04 Sep 22
He showed up very quick. Was very professional. Got the job done and on his way in no time...
22:51 03 Sep 22
I needed a jump.
22:34 03 Sep 22
Was very fast and friendly
20:19 03 Sep 22
Very friendly and communicative!!! Thank you for coming through where others failed us!!
00:02 01 Sep 22
Prompt, polite, and efficient!!
23:48 31 Aug 22
Muy bien el servicio de grúa y profesional.
23:43 31 Aug 22
18:19 30 Aug 22
Justin was as professional as he could be he came on time quicker than expected
21:26 29 Aug 22
23:17 28 Aug 22